- CNH INDUSTRIAL’S APPROACH TO OCCUPATIONAL HEALTH AND SAFETY IS BASED ON EFFECTIVE PREVENTIVE AND PROTECTIVE MEASURES, IMPLEMENTED BOTH COLLECTIVELY AND INDIVIDUALLY, AIMED AT MINIMIZING RISK OF INJURY IN THE WORKPLACE
As stated in CNH Industrial’s Code of Conduct, occupational health and safety is an employee’s fundamental right and a key part of the Company’s sustainability model.
This is why occupational health and safety is one of the most significant aspects evidenced in the materiality matrix (see also page 35).
CNH Industrial’s approach to occupational health and safety is based on effective preventive and protective measures, implemented both collectively and individually, aimed at minimizing risk of injury in the workplace. CNH Industria endeavors to ensure optimal working conditions, applying principles of industrial hygiene and ergonomics to managing processes at organizational and operational level.
The Company implements the same standards in all countries in which it operates, even where regulatory requirements are less stringent, believing this to be the only way to achieve excellence.
Safety management engages all employees in creating a culture of accident prevention and risk awareness, sharing common occupational health and safety ethical principles to achieve improvement targets (the proactive approach). CNH Industrial also requires its suppliers and partners to comply with all worker health and safety regulations, focusing on continuous improvement by fostering high standards throughout the value chain.
These principles are outlined in the CNH Industrial Health and Safety Guidelines, issued by Fiat Industrial in 2010 and later adopted by CNH Industrial in September 2013, following approval by the Board of Directors.
The Guidelines are made available to all employees and interested stakeholders on the Corporate website.
Safety is integral to corporate and manufacturing processes, and exceeds regulatory requirements; this is evidenced by the compliance of management systems with both the OHSAS 18001 international standard and the continuous improvement principles of World Class Manufacturing (WCM). Occupational safety is one of the WCM pillars. Different criteria apply, depending on the level of WCM implementation within a plant.
In order to be eligible for the Bronze Level, a plant’s accident frequency index must be less than one per 100,000 hours worked. More stringent requirements apply to silver and gold levels (see also page 158). CNH Industrial sets ambitious annual targets for occupational health and safety, aimed at continuous technical, educational, organizational, and procedural improvements. Continuous improvement is ensured through preventive and corrective action plans in which targets take account of the particular nature of the work, experience, and technical advancement, while safeguarding employee health and the surrounding environment. These targets are then included in the Sustainability Plan (see also page 107), which is periodically monitored and updated.
Each management phase, from planning to implementation, is integrated into company processes, encompassing adherence to guidelines, operational procedures and directives, as well as periodic internal audits and management reviews. The combination of these elements ensures effective management, the evaluation of results, and their subsequent disclosure through the corporate website and the Sustainability Report.
RESPONSIBILITY AND ORGANIZATION
Occupational health and safety is safeguarded and promoted in every sphere of operations and in every country, and implemented through an organizational structure shared across the Company’s global Regions.
Specific responsibilities in the fields of health, safety and the environment are defined in compliance with national regulations, and appointed by employers so that the areas of competence are unambiguously defined.
Management at plants and in the workplace rests with local employers. Every manufacturing plant has an Environment, Health & Safety (EHS) unit, responsible for dealing with occupational health and safety issues, as well as for providing specialized technical assistance to production managers and to those in charge of all other company processes. Plant EHS units are coordinated by Regional EHS units, which ensure adherence to Guidelines and compliance with all applicable regulations. In addition to overseeing this coordination, Regional EHS units provide specialized assistance for all company processes that impact safety. The Governance and Sustainability Committee, a subcommittee of the Board of Directors, is informed of the health and safety results published in the Sustainability Report and, making comments where appropriate.<
Individual health and safety targets were included in the Performance and Leadership Management system (see also page 46) of both plant managers and most of the managers responsible for the projects indicated in the 2013 Sustainability Plan.
The certification of occupational health and safety management systems as per OHSAS 18001 international standard covers 53 CNH Industrial manufacturing plants worldwide, and more than 49 thousand people.
Certifications are awarded by accredited international bodies that are continuously and rigorously monitored themselves by international organizations such as Accredia and SAS, which ensure and certify their high levels of reliability, and operational and procedural standards.
In 2013, the occupational health and safety management systems at some non-manufacturing sites became OHSAS 18001 certified, involving about 1,300 people at six different sites and locations . A total of 59 CNH Industrial sites worldwide (manufacturing and non-manufacturing) are now OHSAS 18001 compliant, covering more than fifty thousand people. By 2014, OHSAS 18001 certification will be extended to all joint venture plants in which CNH Industrial has at least a 50% interest.
PLANTS OHSAS 18001 CERTIFIED
|Employees working at certified plants||49,024||45,933||47,040|
(2) The drop is due to the closure of four certified plants and the inclusion of the Victoria plant (Venezuela), certified in 2013.
NON-MANUFACTURING SITES OHSAS 18001 CERTIFIED
|Certified non-manufacturing sites1||6|
|Employees working at certified sites||1,291|
(1) Certified non-manufacturing sites: CNH facilities in Modena and San Matteo (Italy) - Spare parts warehouse, testing, corporate sites CNH HEIDELBERG (Germany) - Spare parts warehouse CNH DAVENTRY (UK) - Spare parts warehouse IVECO OFFICINE BRENNERO VERONA (Italy) - Trucks and Commercial Vehicles Sales and Repairs IVECO OFFICINE BRENNERO TRENTO (Italy) - Trucks and Commercial Vehicles Sales and Repairs POWERTRAIN 2H Energy FECAMP (France) - Generator Construction.
The effectiveness of management systems is ensured through documented and substantiated audits, which are regularly scheduled. These are performed by qualified internal auditors and by either industry-specific auditors or external, independent certification bodies (second and third party external audits).
AUDITS AND EMPLOYEES COVERED
|Internal audits (no.)||595||565||384|
|External audits (no.)||91||106||147|
|Total employees covered by audits (thousands)||53.16||49.02||54.38|
|Audited employees out of total headcount (%)||77.86||78.35||87.71|
Increasing employee awareness and promoting proactive behaviors to safeguard health and safety in the workplace are core elements of CNH Industrial’s Guidelines. To achieve the challenging targets that the Company has set, all employees are involved in informational activities and in classroom and hands-on training consistent with their roles and responsibilities.
CNH Industrial provided over 386 thousand hours of training on occupational health and safety in 2013, about 45.8% more than in 2012. More than 50 thousand employees were engaged in training activities, 37 thousand of whom were hourly.
HEALTH AND SAFETY TRAINING
|Hours of training||386,104||264,878||234,138|
|Employees involved in training activities||50,196||38,841||33,745|
A crucial tool in this context is the Health & Safety First training platform, adopted in 2012 by all Italian plants and governed by the new collective labor agreement in Italy. Health & Safety First offers ongoing, structured training, shared across plants, based on learning models able to successfully impact behaviors, as per the rationale of the WCM safety pillar.
In 2013, the main training initiatives led to: the design and realization of a course catalogue illustrating 64 different training activities and relevant educational materials; trainer coaching, involving teachers, managers, and prevention and protection personnel; refresher specialist courses; the design and delivery of courses on the use of special equipment; and the introduction of an IT platform for the management of educational materials and course enrollments. In 2013, more than 8,600 CNH Industrial employees in Italy were engaged in Health & Safety First training.
Since CNH Industrial has also decided to export the tools and knowledge gained from the Health & Safety First platform to its plants worldwide, the informational booklets created as per the guidelines of the joint committee called Organismo Paritetico Health and Safety (OPHS) were translated into English.
The Company’s Health and Safety Guidelines foster individual participation through communication and awareness activities designed to stimulate and motivate staff to be an active part of the improvement process.
This approach becomes all the more important in a multinational and interdisciplinary environment embracing multiple cultures and legal frameworks, and a large number of people.
Among the initiatives implemented in 2013 to promote a culture of safety, the Top 15 Safety project provided standardized methods to draw the attention of employees, visitors, and external companies on plant premises to the safeguard of health and safety in the workplace. This project was the successor of the Top Ten Safety initiative, completed in 2012 at all plants worldwide and involving approximately 47,800 employees in total.
In 2013, the contents of the Top Ten Safety initiative were extended and incorporated into the Top 15 Safety project, defining new guidelines and introducing new universal standards relating to staircases, entrances and pedestrian passages, work attire for logistics departments, and the visual management of machine lock-out and testing. The application of the new guidelines will begin in 2014 at several plants, and rolled-out to all others in the years thereafter.
The corporate intranet is an important communication tool used by the professional team dedicated to safety.
It enables access to a broad range of informational and educational material, including the documentation regarding OHSAS 18001 certification programs (guidelines, and general and operational procedures).
CNH Industrial’s plants have launched many initiatives worldwide to spread the culture of safety. In 2013, every plant manager in the EMEA Region took part in a two-day hands-on workshop on an internationally recognized safety management method. This workshop is expected to be extended to plant first-line supervisors in EMEA between 2013 and 2014. Seven training sessions will be organized at different locations in the EMEA Region, involving about 160 managers.
The Driveline plant in Turin (Italy) realized the Environment & Safety LAB project to promote safety and environmental awareness among salaried and hourly employees (see also page 161).
For the second year running, the Piacenza plant (Italy) organized the photography contest called Un Istante di… Sicurezza e Ambiente (An instant of... safety and environment), fostering awareness of safety and environmental issues among employees in all aspects of life, even outside plant premises. To be eligible, photos were required to depict the importance of safety in the prevention of injuries and accidents, and the relevance of ecological factors in everyday life.
DISCOVER SAFETY AND SAVOR BIODIVERSITY
In October, in accordance with World Class Manufacturing environment and safety pillars, the plant in Brescia (Italy) organized an event for the children of painting and steel bodywork employees.The event, called Scopri la sicurezza, gusta la biodiversità (Discover safety and savor biodiversity), offered a variety of activities including a play, a debate between puppets and children on safety and respect for the environment, a game on biodiversity, and an organic snack. Children were introduced to the issue of safety, receiving important basic information on how to avoid dangers.
In August 2013, the Sorocaba plant (Brazil) hosted the Semana interna de prevenção de acidentes e meio ambiente (Work accident prevention and environment week), an event raising awareness of the use of personal protection devices, safe behavior in traffic, and correct waste sorting, involving about one thousand people for 15 minutes every day.
HEALTH AND SAFETY PERFORMANCE
Despite the turbulent global economic situation, in recent years much has been done to improve the implementation of occupational safety principles. In 2013, over €128 million was spent on improving health and safety protection, about 32% more than in 2012.
SPENDING ON HEALTH AND SAFETY (1) Includes spending on safety and working conditions (structural improvements, worker protection, inspections of plants and working environments) and on employee health (health care costs). (2) Personnel costs totaled €3,511 million in 2013, €3,440 million in 2012, and €3,274 million in 2011. Personnel cost data for 2012 and 2011 was updated (see also page 212).
2013 2012 2011 Spending on occupational health and safety1 128.54 96.08 82.74 Percentage of personnel costs2 3.66% 2.79% 2.53%
SPENDING ON HEALTH AND SAFETY
(1) Includes spending on safety and working conditions (structural improvements, worker protection, inspections of plants and working environments) and on employee health (health care costs).
(2) Personnel costs totaled €3,511 million in 2013, €3,440 million in 2012, and €3,274 million in 2011. Personnel cost data for 2012 and 2011 was updated (see also page 212).
The improvements to occupational safety and working conditions (worker protection, structural improvements, inspections of plants and working environments) totaled €119.25 million in 2013, while approximately €9.29 million was spent on employee health (health care costs).
The investments in health and safety allowed saving on the insurance premiums paid to the Italian National Institute for Insurance against Accidents at Work (INAIL), for a total of over €3 million in 2013, and over €4 million in 2012. The difference in savings between the two years was determined by factors such as the decrease in wages insured against drops in production, temporary layoff benefits (CIGs), solidarity contracts, etc.
Accident rates are a clear indicator of a company’s success in preventing industrial accidents.
Owing to the Company’s many initiatives mentioned above, the overall frequency rate in 2013 was 0.28 injuries per 100,000 hours worked, a 24% drop compared to the previous year. The severity rate was 0.10 days of absence per 1,000 hours worked. The reporting scope covered 95.9% of the Company’s total headcount.
The breakdown by gender showed that the percentage of accidents causing an absence of at least three days among female employees was 5.7%of total accidents, less than the percentage of female personnel in the total workforce mapped (10.6%) and a 14% decrease over the previous year.
In 2013, CNH Industrial also monitored the accidents involving contractors operating at its plants worldwide, reporting an overall frequency rate of 0.65 injuries per 100,000 hours worked. As regards the breakdown by gender, the percentage of accidents causing an absence of at least three days among female employees of external companies was 1.8%of total accidents.
No fatal accidents were reported in 2013 involving employees, contractors, or anyone else working at CNH Industrial facilities worldwide.
CNH INDUSTRIAL WORLDWIDE (accidents per 100,000 hours worked)
CNH INDUSTRIAL WORLDWIDE (days of absence per 1,000 hours worked)
In 2013, 4,823 near misses were reported and analyzed, leading to remedial actions that further reinforced preventive measures.
Activities continued in 2013 across CNH Industrial to develop and disseminate tools overseeing the collection, analysis, and traceability of events (injuries, events requiring first aid, and near misses), unsafe acts, and unsafe conditions, to improve the management of such processes as well as the effectiveness of preventive measures.
Specific occupational disease indicators reflect a company’s success in providing a healthy work environment for its employees. Occupational diseases are the result of lengthy, gradual, and progressive exposures during work activities to chemical, physical or biological agents harmful to workers.
Occupational diseases are constantly monitored in order to identify persistent working conditions that may have caused their onset, assess any residual risks and, if necessary, implement corrective and improvement measures to prevent recurrence. The onset of occupational diseases today is mostly associated with working methods and environmental conditions that no longer exist within the Company, as they have long since been improved and/or eliminated.
In 2013, 160 cases of occupational diseases were ascertained by the relevant insurance authorities within the countries of reference. The breakdown by gender showed that 1.8%1 of the total verified cases of occupational disease affected female employees, which is less than the percentage of female personnel in the total workforce (10.6%) and a 22% decrease over the previous year.
At CNH Industrial, safeguarding employee health goes beyond reducing accidents and illnesses: the Company is committed to promoting the psychological and physical wellbeing of its people through specific disease and disorder prevention programs, backed up by assistance and support services (see also pages 68-69).
For some years, CNH Industrial has undertaken initiatives to assess work-related stress. Specifically, it has adopted a structured process of risk analysis, consistent with the nature of the Company, according to the principles of the Network Italiano per la Prevenzione del Disagio Psicosociale (Italian network for the prevention of psycho-social stress) in relation to the workplace, and in compliance with the specific regulations in each country. Work-related stress risk assessment is influenced by environmental, cultural and psychosocial factors, and consequently employee response may differ from country to country. The systematic assessment of this type of risk therefore helps to identify the most appropriate mitigation tools and promote employee wellbeing at all Company plants. The outcomes of this process are continuously monitored to assess the effectiveness of measures and to implement new tools.
To foresee potential problems before they arise, as well as to identify and contain critical situations, CNH Industrial continually monitors workstation ergonomics at numerous plants across the Regions. The probability and severity of an injury can be reduced by taking account of human physiology and of how people interact with equipment, right from the design phase of working environments. To improve health, safety, and comfort, as well as employee performance, CNH Industrial makes use of in-house expertise to study workplace ergonomics, often through virtual simulations and often in close collaboration with qualified university institutions.
In April 2013, the plant in Foggia (Italy) launched the Know-How Sharing Project, a training and hands-on initiative set up in the assembly operational unit, involving about thirty employees. The project aimed to enhance operator versatility and cross-functionality while increasing awareness of, and attention to, workstation ergonomics. In the coming months, the same project format will be extended to other areas of the plant.
Specifically, the Agricultural and Construction Equipment segment developed an IT tool for the ergonomic analysis of assembly lines (EM-MURI), with pilot projects at various plants around the world: Racine (USA), Antwerp (Belgium), Basildon (UK), and Sankt Valentin (Austria). Meanwhile, the Lecce plant (Italy) began trials on the ERGO UAS system. As to the Trucks and Commercial Vehicles segment, the Suzzara plant (Italy) completed the implementation of the ERGO UAS system in 2013, as well as the preliminary ergonomic checks as per UNI EN 1005 standard (Safety of machinery) and ISO 11228 standard (Manual handling of loads) on the Daily assembly lines. In Brescia (Italy), the ERGO UAS system was implemented, and the ergonomic assessment process was updated with advanced methods.
The Bolzano and Piacenza plants (Italy) completed their ergonomic mapping according to the ISO/TR 12295system, and launched a training program for plant technicians, with the support of external specialists. In LATAM, ergonomic risks continued to be monitored through the extensive mapping of workstations, training, the intervention of specialists, and the introduction of electric, pneumatic, and hydraulic tools.
In 2013, an ergonomics work group was created within the Powertrain segment, made up of about thirty safety and ergonomics specialists working at corporate sites and plants in Italy and in France. The group took part in specific and in-depth training on the latest ergonomic analysis methods. Its objective is to improve ergonomics management and assessment standards, enabling continuous workstation improvement. In 2013, the Driveline plant in Turin (Italy) trialed the ERGO UAS system on a pilot assembly line, developing new ideas that improved the quality of work and employee proactivity. The study will be extended to other assembly lines. Meanwhile, at the plant in Sete Lagoas (Brazil), in-depth ergonomic assessments were performed using the NIOSH and Job Strain Index methods., RULA